These are the Terms and Conditions on which Buzz.bm^® will provide you with their products on its web site. By purchasing from Buzz.bm^® you indicate that you accept these Terms and Conditions and agree to be bound by them.

Bespoke Solutions Ltd., a Bermuda registered company, is the operator of Buzz.bm^® and agrees to provide you with the handsets that assist you to have voice conversations via the World Wide Web pursuant to the terms and conditions of this Agreement.

If you need to return a new hardware device purchased directly from Buzz, user must obtain a Goods Return Authorization Number (GRA) from Buzz to set up a return or exchange by email or by calling Buzz. Returns will not be accepted without a Pre-Authorized GRA Number and must be sent back as follows: (i) with a copy of the proof of purchase and original packaging, (ii) the contents must be undamaged and in original condition, and (iii) all documentation and packaging materials must be returned. Full refunds are given for any hardware devices purchased directly from Buzz if returned within 30 days of the original invoice date and original shipping charges (if any) are non-refundable. If items are returned in a damaged condition there may be a restock fee or the return may be refused by Buzz, at its sole discretion. All new hardware devices sold by Buzz are sold with the manufacturer's limited warranty